Title
Position BM (Branch Manager)
Job Type Permanent
Country South Africa
Province Eastern Cape
Town or City East London
Reference Number 000051

We are seeking suitably qualified Branch Managers to oversee all branch operations and ensure alignment to the organisational business goals.

We require a tough minded individual who deals with stress and negative feedback effectively and who is able to deal with pressure from staff, management, customers as well as meet business targets. 

The ideal candidate needs to take ownership and lead a profitable, sustainable business unit thereby contributing to the overall success of the organisation, together with overseeing and controlling all operational aspects within the branch in order to ensure profit and overall growth.

Ideal candidates would have solid experience within branch and employee management. They will communicate and drive the daily operations of the branch in line with the company goals. The position is responsible for the independent operations of  a branch together with dealing with and managing people matters, customer concerns while maintaining organisational excellence.

Requirements:

  • A valid driver’s license.
  • A Matric/Grade 12 educational qualification.
  • Business related tertiary qualification would be an advantage.
  • Minimum 3 years Retail Management Experience preferably in the furniture retail.
  • Computer Literate.
  • Strong Leadership abilities.
  • Management abilities –  Manage, lead, motivate, develop and empower branch staff.

The role will

  • Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team delivering on business goals.
  • Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
  • Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations – thereby ensuring and maintain healthy customer relationship.
  • Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
  • Increase sales by ensuring good customer service, and stock management.
  • Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
  • Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility.
  • Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS).
  • Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.
  • People Management – training, mentoring, coaching and management of team members.

1. BIOGRAPHICAL INFORMATION

Please note: Certain information which may be sensitive, is requested in this application form. The information is requested to ensure that the company's records are in compliance with the Department of General Statistics current requirements and to facilitate the company's obligations in terms of employment equity planning.

2. REFERRAL

3. FAMILY

4. EMPLOYMENT HISTORY

PREVIOUS EMPLOYER
NAME, ADDRESS & TEL. NO.
PERIOD (YEARS AND MONTHS)
FROM (YYYY/MM/DD)TO (YYYY/MM/DD)
SALARY AND FRINGE BENEFITS POSITION/S HELD NAME OF IMMEDIATE SUPERIOR/SUPERVISOR REASON FOR TERMINATING SERVICE AS RECORDED BY THE EMPLOYER

5. MOBILITY

6. EDUCATION & TRAINING

7. LANGUAGE PROFICIENCIES

List the languages you speak and indicate your proficiencies whether GOOD/FAIR/POOR in the space allowed.

LANGUAGE SPEAK READ WRITE

8. HEALTH

9. COMMENCEMENT AND SALARY

10. CONTACTABLE REFERENCES

Work references only, no family relation to be listed.

11. REFERENCE, VERIFICATION AND FINANCIAL SERVICES BOARD CONSENT

I hereby give consent to Lewis Stores(Pty)Ltd ("Lewis") to obtain the relevant information from the Financial Services Board about me and to conduct the following checks in advance of my potential employment and at any time during my employment at Lewis:

1. Credit check
2. Criminal record check
3. Psychometric Assessment
4. Qualifications and experience check
5. Reference checks to verify my work performance and conduct
6. *Registration as FAIS representative, DOFA and my status in relation to associated regulatory examinations

12. DISCLOSURE OF INFORMATION

I hereby declare that all particulars and answers in this application and other required documents below, are true and that no applicable facts or information are being withheld. I agree that this application and declaration shall be the basis of any contact between the company and myself and that the withholding of any material information or failure to answer the questions correctly may halt the pre appointment process and should I be employed will constitute a breach of a condition of my employment which could lead to the termination of my contract in the event than an undisclosed matter becomes known after appointment. I consent to the use by the Company of my personal information provided therein for their purposes.

Check the appropriate block and complete
A. Have you ever been charged or had a disciplinary hearing for poor work performance, fraud, dishonesty or misconduct at any of your previous employers?
B. Have you ever resigned prior to a pending disciplinary hearing?
C. Have you ever been dismissed by any one of your previous employers?
D. Have you been found guilty of any crime, fraud or dishonesty?
E. Have you been registered as a Representative in respect of the FAIS Act, if so please provide date.

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